Privacy Policy

Wiz Media Ltd
33 Campshill Road, London, SE13 6QU
Tel: 07415935604
Email: contact@wizmedia.co.uk
Website: wizmedia.co.uk

Wiz Media Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, use our services, or purchase products from our online shop. By accessing or using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information when you interact with our website, including:

  • Personal Identifiable Information (PII): This includes details such as your name, email address, phone number, billing address, and any other information you provide when registering on our site, purchasing services or products, or communicating with us.

  • Payment Information: When you make a purchase, we collect payment information (e.g., credit card details) via secure payment gateways. We do not store payment details directly on our servers.

  • Usage Data: We may collect information about your browsing activity, such as your IP address, browser type, device, pages visited, and referring URLs. This helps us analyse how our website is used and improve our services.

  • Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, track website traffic, and improve functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve Our Services: To fulfil our contract with you, including delivering web development, design, and digital marketing services, or processing your online purchases. We may also use your information to improve our website, services, and customer support.

  • To Communicate with You: We may contact you regarding the services you've requested, updates on your orders, or for marketing purposes if you've opted in to receive marketing communications.

  • To Process Payments: We use payment information to process transactions and manage billing and invoicing.

  • For Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our terms and conditions.

3. How We Protect Your Information

We take the security of your personal data seriously and employ reasonable physical, electronic, and managerial safeguards to protect the information you share with us. These measures include encryption, secure payment gateways, firewalls, and access controls.

However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information in the following instances:

  • Service Providers: We may share your data with trusted third-party service providers who assist in operating our website, processing payments, or delivering services (e.g., hosting providers, payment processors). These service providers are bound by confidentiality agreements and are only permitted to use your data for the purposes for which it was provided.

  • Legal Obligations: We may disclose your personal information if required to do so by law or in response to a legal request from a government authority or other legal process.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal data.

5. Your Rights and Choices

You have certain rights regarding your personal data, including:

  • Access: You may request a copy of the personal data we hold about you.

  • Correction: If your personal data is inaccurate or incomplete, you can request corrections.

  • Deletion: You have the right to request the deletion of your personal data, subject to certain legal conditions.

  • Objection and Restriction: You can object to the processing of your data or request that we restrict its use, under certain circumstances.

  • Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights or have any questions about how we handle your personal data, please contact us at [Insert email address].

6. Third-Party Links

Our website may contain links to other websites, including partner sites and social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

7. International Transfers

As part of our service offering, your personal data may be transferred to, and processed in, countries outside the UK or the European Economic Area (EEA). We take appropriate steps to ensure that any international transfers of personal data are carried out in accordance with applicable data protection laws.

8. Cookies Policy

Our website uses cookies to improve user experience, analyse website traffic, and provide personalised content. By using our website, you consent to our use of cookies as outlined in our [Cookie Policy]. You can control and manage cookies through your browser settings.

9. Children's Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect or process personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated "Effective Date". We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:

Wiz Media
33 Campshill Road, London, SE13 6QU
Tel: 07415935604
Email: contact@wizmedia.co.uk

By using our website or services, you agree to the terms of this Privacy Policy.